# phpMyAdmin inaccessible – DNS resolution issue **URL:** \ **Category:** Hosting Support\ **Created:** [October 17, 2026, 12:31pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386 "2026-10-17T12:31:18Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![scorpio21](https://forum.infinityfree.com/letter_avatar/scorpio21/32/5_5575768a8748004e209b776fc1b2916d.png) [@scorpio21](https://forum.infinityfree.com/u/scorpio21)\ **Post date:** [October 17, 2026, 12:31pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386/1 "2026-10-17T12:31:18Z")
### Website URL [https://gasolina.xo.je](https://gasolina.xo.je) ### Error Message phpMyAdmin cannot be opened from the control panel. The browser shows ERR\_CONNECTION\_TIMED\_OUT. ### Other Information Account: if0\_38919029 nslookup [phpmyadmin.infinityfree.com](http://phpmyadmin.infinityfree.com) The hostname is returned, but no IP address is provided. The same result occurs with: - ISP DNS - Cloudflare DNS (1.1.1.1) - Google DNS (8.8.8.8) ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [October 17, 2026, 12:31pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386/2 "2026-10-17T12:31:18Z")
Welcome to the InfinityFree community forum! Good to have you here. - Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end. - Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong. - AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first. - Solving an issue is a joint effort. Try the suggestions you get and report back what happened. ---
**Author:** ![InfinityFreeBot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/infinityfreebot/32/3715_2.png) [@InfinityFreeBot](https://forum.infinityfree.com/u/InfinityFreeBot)\ **Post date:** [October 17, 2026, 12:31pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386/3 "2026-10-17T12:31:33Z")
_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._ Which hostname does the browser name in the timeout error, for example “_something_ took too long to respond”? And does it fail the same way in a private window or on another network, like mobile data? I’m asking because I can’t find anything saying `phpmyadmin.infinityfree.com` is the address the control panel’s phpMyAdmin button uses. In one older topic, the timeout named a different hostname, `phpmyadmin.ifastnet.com`: > [@Connection Timeout on MySQL Server sql110.infinityfree.com](https://forum.infinityfree.com/t/connection-timeout-on-mysql-server-sql110-infinityfree-com/118571): > > Website URL [cacharritos.infinityfree.me/](http://cacharritos.infinityfree.me/) Error Message ERR\_CONNECTION\_TIMED\_OUT - phpmyadmin.ifastnet.com took too long to respond. Other Information I am unable to access phpMyAdmin for my database (if0\_41026393\_calculadora). The Control Panel works fine, but the MySQL server sql110.infinityfree.com is not responding when I try to manage the database. I have been experiencing this issue for the last 24 hours. That topic has no answer, so it might be the same problem as yours, or it might not. If your browser names a different host, the `nslookup` for `phpmyadmin.infinityfree.com` may not tell us anything. Running `nslookup` on the host from the error would show whether that name resolves. If the right hostname doesn’t resolve for you either, or the check on another network fails the same way, then it’s not something you can fix from your side. A person would need to look at it. ---
**Author:** ![scorpio21](https://forum.infinityfree.com/letter_avatar/scorpio21/32/5_5575768a8748004e209b776fc1b2916d.png) [@scorpio21](https://forum.infinityfree.com/u/scorpio21)\ **Post date:** [October 17, 2026, 12:43pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386/4 "2026-10-17T12:43:12Z")
The control panel opens [php-myadmin.net](http://php-myadmin.net), which results in: ERR\_CONNECTION\_TIMED\_OUT I also tested [phpmyadmin.infinityfree.com](http://phpmyadmin.infinityfree.com) directly, and the browser returns: DNS\_PROBE\_FINISHED\_NXDOMAIN nslookup does not return an IP address for [phpmyadmin.infinityfree.com](http://phpmyadmin.infinityfree.com) using my ISP DNS, Cloudflare DNS (1.1.1.1), or Google DNS (8.8.8.8). The website [https://gasolina.xo.je](https://gasolina.xo.je) and the MySQL connection work correctly. I have not yet tested from another network. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [October 17, 2026, 12:53pm UTC](https://forum.infinityfree.com/t/phpmyadmin-inaccessible-dns-resolution-issue/121386/5 "2026-10-17T12:53:25Z")
I simplified your message because we are recently trying to streamline support requests to help everyone better. > [@scorpio21](#): > > nslookup [phpmyadmin.infinityfree.com](http://phpmyadmin.infinityfree.com) I don’t know where did you get this, because our phpMyAdmin instance live at `php-myadmin.net`. If you cannot access that URL then we need to find a way to fix that, rather than imagine non-existent domains. First of all please try using a VPN. phpMyAdmin is working properly for me so issue is most likely on your end.