# Phpmyadmin connection error

**URL:** https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057
**Category:** Hosting Support
**Created:** [September 9, 2021, 1:18am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057 "2021-09-09T01:18:33Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![Xander\_123](https://forum.infinityfree.com/letter_avatar/xander_123/32/5_5575768a8748004e209b776fc1b2916d.png) [@Xander\_123](https://forum.infinityfree.com/u/Xander_123)
#### Post date: [September 9, 2021, 1:18am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/1 "2021-09-09T01:18:33Z")

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Hello, I have the username epiz\_28228278, and I was just wondering whenever I try to connect to phpmyadmin from the Cpanel, I get the following error:

This page isn’t working right now  
185.27.134.10 redirected you too many times.

Any suggestion on what actions to be taken for this?  
Thanks in advance.

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### Author: ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)
#### Post date: [September 9, 2021, 3:35am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/2 "2021-09-09T03:35:47Z")

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Try this??

> [@Unable to access phpMyAdmin](https://forum.infinityfree.com/t/unable-to-access-phpmyadmin/49344):
>
> Some people experience problems when trying to access phpMyAdmin from their control panel. This usually happens after the password of the hosting account was changed. When this happens, you may see a ERR\_TOO\_MANY\_REDIRECTS, “The page isn’t redirecting properly” or “redirected you too many times” error. This article explains what you can do to regain access to phpMyAdmin. Clear your browser’s cache and cookies for the control panel and phpMyAdmin When you change your account’s password, you wi…

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### Author: ![anon17951141](https://forum.infinityfree.com/letter_avatar/anon17951141/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon17951141](https://forum.infinityfree.com/u/anon17951141)
#### Post date: [September 9, 2021, 4:46am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/3 "2021-09-09T04:46:17Z")

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I am still facing the same issue. I cannot access my PHPmyAdmin

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### Author: ![anon17951141](https://forum.infinityfree.com/letter_avatar/anon17951141/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon17951141](https://forum.infinityfree.com/u/anon17951141)
#### Post date: [September 9, 2021, 4:47am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/4 "2021-09-09T04:47:35Z")

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@KangJL Tried all the methods, none of them worked, yesterday, it was working fine, and today it shows redirected you too many time, and also I never changed the password before,

What can I do to access my DB again?

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### Author: ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)
#### Post date: [September 9, 2021, 4:47am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/5 "2021-09-09T04:47:55Z")

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It working for me! Did you try clearing the cache or accessing it from another device/browser?

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### Author: ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)
#### Post date: [September 9, 2021, 4:51am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/7 "2021-09-09T04:51:35Z")

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How about you try this: `http://[you_assigned_ip]/db_structure.php?db=[epiz_XXX_db]`.  
Change [you\_assigned\_ip] with the ip in your control panel and [epiz\_XXX\_db] with your database name?

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### Author: ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)
#### Post date: [September 9, 2021, 4:52am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/8 "2021-09-09T04:52:26Z")

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open it an private tab, if asked to login pls login first.

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### Author: ![Xander\_123](https://forum.infinityfree.com/letter_avatar/xander_123/32/5_5575768a8748004e209b776fc1b2916d.png) [@Xander\_123](https://forum.infinityfree.com/u/Xander_123)
#### Post date: [September 9, 2021, 5:00am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/9 "2021-09-09T05:00:09Z")

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I tried all methods, clearing my browser cache, connecting to DB in incognito mode, and I did not even change my password since but I changed it anyway today, but I still can’t access phpmyadmin. Still waiting for 15 minutes to take effect though as it says on the document

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### Author: ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)
#### Post date: [September 9, 2021, 5:02am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/10 "2021-09-09T05:02:38Z")

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There seems to be a problem with PHPMyAdmin as of now. It can take up to 24 hours to resolve.

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### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [September 9, 2021, 1:01pm UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/11 "2021-09-09T13:01:28Z")

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As we already know, the Control Panel is experiencing API issues. iFastNet is working on it, so please be patient.

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### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [September 9, 2021, 5:18pm UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/12 "2021-09-09T17:18:00Z")

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> [@Greenreader9](#):
>
> is

Was experiencing API issues. It was resolved yesterday afternoon.

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### Author: ![Xander\_123](https://forum.infinityfree.com/letter_avatar/xander_123/32/5_5575768a8748004e209b776fc1b2916d.png) [@Xander\_123](https://forum.infinityfree.com/u/Xander_123)
#### Post date: [September 10, 2021, 8:29am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/13 "2021-09-10T08:29:06Z")

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Update as of today, it finally worked I am able to connect to my phpmyadmin by changing my account password from client area. I do not know how this was able to fix the issue to be honest.

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [September 17, 2021, 8:29am UTC](https://forum.infinityfree.com/t/phpmyadmin-connection-error/51057/14 "2021-09-17T08:29:14Z")

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