PHP script that checks inbox for incoming email and creates a support ticket

[KangJL]

@Johnleggin

A cron job runs every 5 mins

Here is the reason

Cron Job Feature is now disabled

As of today, the 9th August 2023, the Cron Jobs feature is disabled. In collaboration with iFastNet, we have determined that a large number of cron jobs were running a very frequently on invalid URLs, or sites that were not actively being used. This resulted in a lot of server power being spent on cron jobs that didn’t work, or were running on sites that were not actively being used. This had gotten so bad that some cron jobs dramatically overloaded some servers causing performance degradation …

So your script will not run as intended