# Page redirected to suspended

**URL:** <https://forum.infinityfree.com/t/page-redirected-to-suspended/70074>\
**Category:** Hosting Support\
**Created:** [December 21, 2022, 8:28am UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074 "2022-12-21T08:28:36Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![anon51163269](https://forum.infinityfree.com/letter_avatar/anon51163269/32/6_22734026db12803ebb3e059622ac3534.png) [@anon51163269](https://forum.infinityfree.com/u/anon51163269)\
**Post date:** [December 21, 2022, 8:28am UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/1 "2022-12-21T08:28:36Z")

</div>

My site ([theronjackson.com](http://theronjackson.com)) is being redirected, as if suspended, but can access account. No indication as to why it is suspended or any related email messages. Has been occuring for at least 24 hours (since discovering it). — did I violate some rule?

Don’t seem to be mentioned as being migrated (perhaps already have been?) Just wondering.

LABEL  
Website for ki4rwp.rf.gd  
WEBSITE IP  
185.27.134.116  
HOSTING VOLUME  
vol16\_2  
CREATION DATE  
2022-07-16

Like your system, seemed to be working fine earlier.  
Thanks.

---

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [December 21, 2022, 8:59am UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/2 "2022-12-21T08:59:04Z")

</div>

See if applicable

> [@Why Your Domain Redirects to suspended-domain.net](https://forum.infinityfree.com/t/why-does-my-domain-redirect-to-suspendeddomain-org-suspended-website-com/49236):
>
> Sometimes, your domain name may redirect to the website suspended-domain.net instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspended-domain.net. In short: This happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address. This article explains the different ways this can happen and how to fix each situation. What to Expect When Fixing …

---

<div class="post-metadata">

**Author:** ![anon51163269](https://forum.infinityfree.com/letter_avatar/anon51163269/32/6_22734026db12803ebb3e059622ac3534.png) [@anon51163269](https://forum.infinityfree.com/u/anon51163269)\
**Post date:** [December 23, 2022, 4:44pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/3 "2022-12-23T16:44:40Z")

</div>

Doesn’t seem to be any of those, that we can tell, unless for some unknown reason is actually suspended? Have not made any major changes to our site, that should be causing the issue.

Wouldn’t the IP address issue be on the host side?

Does not seem to be a browser issue; third party also gets redirected.

Needless to say; we are confused.

---

<div class="post-metadata">

**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [December 23, 2022, 5:10pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/4 "2022-12-23T17:10:12Z")

</div>

The redirection is happening on my end, but nothing seems wrong with the domain or the IP address.

I would recommend deleting the domain from the control panel, then adding it back again. Note that when you do this, your root directory will change from `/htdocs` to `/theronjackson.com/htdocs`, so be sure to move your files over.

---

<div class="post-metadata">

**Author:** ![anon51163269](https://forum.infinityfree.com/letter_avatar/anon51163269/32/6_22734026db12803ebb3e059622ac3534.png) [@anon51163269](https://forum.infinityfree.com/u/anon51163269)\
**Post date:** [December 24, 2022, 10:50pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/5 "2022-12-24T22:50:07Z")

</div>

The files are already located in [theronjackson.com/htdocs](http://theronjackson.com/htdocs) directory

Should I delete and add the domain back anyway?

---

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [December 25, 2022, 4:25am UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/6 "2022-12-25T04:25:54Z")

</div>

Sure! Let us know the outcome

---

<div class="post-metadata">

**Author:** ![anon51163269](https://forum.infinityfree.com/letter_avatar/anon51163269/32/6_22734026db12803ebb3e059622ac3534.png) [@anon51163269](https://forum.infinityfree.com/u/anon51163269)\
**Post date:** [December 30, 2022, 5:14am UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/7 "2022-12-30T05:14:15Z")

</div>

Delete the domain, then added it back (in the control panel), on Monday. The site is still being redirected.  
?

---

<div class="post-metadata">

**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [December 30, 2022, 2:20pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/8 "2022-12-30T14:20:43Z")

</div>

I see the suspended domain page.

Read this:

> [@Why Your Domain Redirects to suspended-domain.net](https://forum.infinityfree.com/t/why-does-my-domain-redirect-to-suspendeddomain-org-suspended-website-com/49236):
>
> Sometimes, your domain name may redirect to the website suspended-domain.net instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspended-domain.net. In short: This happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address. This article explains the different ways this can happen and how to fix each situation. What to Expect When Fixing …

---

<div class="post-metadata">

**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [December 31, 2022, 12:58pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/9 "2022-12-31T12:58:08Z")

</div>

I’m sorry for the delay. It seems that this was a system issue on our end. It has been fixed now and your domain seems to be working again from here!

---

<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [January 7, 2023, 12:58pm UTC](https://forum.infinityfree.com/t/page-redirected-to-suspended/70074/10 "2023-01-07T12:58:45Z")

</div>

Closed on January 7, 2023, 12:58pm UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
