Hi and welcome to the forum! Please note that this is an English speaking forum and so you must speak in English or at least provide an accurate translation of what you wrote. Since you didn’t do one of those things, I already have it translated for you:
I don’t know the issue you’re having exactly as the translation is also unclear, so the solution should be on one of these articles:
Also, next time please don’t stalk an irrelevant topic; only create your own topics in the Hosting Support category. I already split it up for you, but next time you do that the post in violation might be flagged and deleted.