# Not able to login to webmail
**URL:** https://forum.infinityfree.com/t/not-able-to-login-to-webmail/12833
**Category:** Hosting Support
**Created:** [February 21, 2019, 5:54pm UTC](https://forum.infinityfree.com/t/not-able-to-login-to-webmail/12833 "2019-02-21T17:54:40Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@anon47546497](https://forum.infinityfree.com/u/anon47546497)
#### Post date: [February 21, 2019, 5:54pm UTC](https://forum.infinityfree.com/t/not-able-to-login-to-webmail/12833/1 "2019-02-21T17:54:40Z")
I am having issues with Email accounts
I am not able to login webmail from cpanel
When I click webmail in email section a new page opens when I supply login details and submit it again loads the same page.
How can I access my mail using gmail app
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [February 21, 2019, 8:32pm UTC](https://forum.infinityfree.com/t/not-able-to-login-to-webmail/12833/2 "2019-02-21T20:32:45Z")
> [@anon47546497](#):
>
> I am having issues with Email accounts
>
> I am not able to login webmail from cpanel
> When I click webmail in email section a new page opens when I supply login details and submit it again loads the same page.
Can you please double check the details you’re entering? Please make sure to use the email account credentials, which are different from the hosting account and client area credentials.
> [@anon47546497](#):
>
> How can I access my mail using gmail app
You can’t. Email on free hosting is limited to our webmail software only.
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [March 24, 2019, 2:19pm UTC](https://forum.infinityfree.com/t/not-able-to-login-to-webmail/12833/4 "2019-03-24T14:19:32Z")
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