Not able to login to control panel

Username

epiz_26766462

(please specify the website or account you are asking about)

Error Message

We are unable to log you in with the information you provided. Please check your username and password and try again 1
(please share the FULL error message you see)

Other Information

I also tried changing the password but it still shows me this message. I used the password that was generated in the mail they sent. I used above mentioned username for login. What am I doing wrong

You’re changing your password through reset password option, which will ruin permissions of your account. Change your password through ClientArea->your site->Edit Account.

3 Likes

Thank you, it worked!

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