# Not able to install pydio or owncloud

**URL:** https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798
**Category:** Hosting Support
**Created:** [June 1, 2017, 11:35am UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798 "2017-06-01T11:35:25Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Rohit\_krishna](https://forum.infinityfree.com/letter_avatar/rohit_krishna/32/5_5575768a8748004e209b776fc1b2916d.png) [@Rohit\_krishna](https://forum.infinityfree.com/u/Rohit_krishna)
#### Post date: [June 1, 2017, 11:35am UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798/1 "2017-06-01T11:35:25Z")

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I want to use my host as a cloud drive.So I tried to install pydio at first and it failed to install due to a error caused by MySQL.I tried to install own cloud and it is also giving some MySQL error(same as pydio).Please someone help me.  
Error is something like this:

The following errors were found :

Could not make the query numbered : 20  
MySQL Error No : 1071  
MySQL Error : Specified key was too long; max key length is 1000 bytes

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### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [June 1, 2017, 2:03pm UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798/2 "2017-06-01T14:03:47Z")

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ownCloud, Nextcloud and other file sharing sites are not allowed here.

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### Author: ![Rohit\_krishna](https://forum.infinityfree.com/letter_avatar/rohit_krishna/32/5_5575768a8748004e209b776fc1b2916d.png) [@Rohit\_krishna](https://forum.infinityfree.com/u/Rohit_krishna)
#### Post date: [June 2, 2017, 2:58pm UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798/3 "2017-06-02T14:58:14Z")

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@Admin where can I ask about them?

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### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [June 3, 2017, 9:42am UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798/4 "2017-06-03T09:42:34Z")

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> @Rohit_krishna said:  
> @Admin where can I ask about them?

With a company where they do allow file sharing sites? Unfortunately, I don’t know any.

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [January 17, 2019, 7:27pm UTC](https://forum.infinityfree.com/t/not-able-to-install-pydio-or-owncloud/6798/5 "2019-01-17T19:27:54Z")

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