I am not able to connect to my website through FTP software. I tried FileZilla and WinSCP but result is same.
It’s not connecting to host itself. I tried
ftp.epizy.com and ftpupload.net as host names but same result.
It shows “Timeout” error. I can see that it’s trying to connect to 220.127.116.11 with port 21.
Everything else is working fine.
My FTP username is epiz_29334971
Can you please share the full FileZilla logs?
When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections.
This article explains how to get this information.
Enable debug logging
To enable debug logging in FileZilla, you’ll need to do the following:
Go to Edit → Settings…
Scroll down to the Debug page.
Ensure that “Show debug menu” is enabled (it is by default).
You can also try this:
Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection.
Login to your control panel
After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account.
You can login to the control panel by logging in…
Thanks for the prompt response, Greenreader9
It’s connecting now with original crendentials.
I’ll keep a watch and post details if it happens again.
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