Not able to access file manager and pages not loaing

My website URL is:

What I’m seeing is:

I’m using this software:

Additional information:

My website url is, there are several issues wrong with this account.
I am not able to access the file manager so I cannot update my client’s website. Also, the .html pages are not loading on mobile despite the necessary code put in css. Kindly assist with the file manager issue

does that says cannot read line from socket?

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For both questions: how so? What do you see?

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