# No zone file on the side of your Custom DNS

**URL:** <https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950>\
**Category:** Hosting Support\
**Created:** [April 30, 2024, 7:46am UTC](https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950 "2024-04-30T07:46:10Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [April 30, 2024, 1:27pm UTC](https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950/9 "2024-04-30T13:27:54Z")

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Usually happens with new websites,

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664/1):
>
> ## The directory does not contain an index file
> 
> If you try to request a URL without a file name in the URL (e.g. `http://example.com/` or `http://example.com/blog/`), the server will look for a so-called index file.
> 
> An index file is a file with the name `index.php`, `index.html`, `index.htm` or `index2.html` in the folder you’re trying to access. Regarding index files, please note the following:
> 
> - The server will look only for files in the specific directory being requested, not in subdirectories.
> - Our servers are cAsE sEnSiTiVe, so calling the file `Index.php` or `index.HTML` will not work.
> 
> If no index file is found, you will be redirected to a 403 Forbidden page.

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