# No zone file on the side of your Custom DNS **URL:** \ **Category:** Hosting Support\ **Created:** [April 30, 2024, 7:46am UTC](https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950 "2024-04-30T07:46:10Z")\ **Posts on this page:** 1\ **Showing post:** 12
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [April 30, 2024, 2:10pm UTC](https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950/12 "2024-04-30T14:10:08Z")
> [@Abdul78](#): > > we have to open file manager from cPanel but in infinityfree cpannel there is no file manager there is online file manager that redirect to another website. This is the intended behaviour. We don’t use cPanel. So of course the behaviour is different to cPanel’s. However, the online file manager is down these days. So you must use desktop FTP to transfer your files. > [@How to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306): > > The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… * * * > [@Abdul78](#): > > soo please tell me in simple words. Sadly, that’s already the simplest guide we can provide to you. This is web hosting, not Microsoft Word. It’s not like “I enter some words in a random place and everything works”. So please try read it again. And, if you failed to understand, don’t say “I can’t understand, give me simpler guides”. Tell us which part you are failing to understand so we can better help you. --- _[View the full topic](https://forum.infinityfree.com/t/no-zone-file-on-the-side-of-your-custom-dns/92950)._