No folders/Data in Remote site section in FileZilla client for Backup

Website URL:-

I am trying to back up my website and database using the FileZilla FTP Client. After putting accurate credentials, the connection is getting established but cant fetch website folders and data on the right section of the FTP client portal. I can’t see any data or files in the Remote site section in the FileZilla FTP client whereas I can see my laptop folders on the left side.

Please suggest the solutions.

Have you tried restarting?


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