# No CNAME found

**URL:** <https://forum.infinityfree.com/t/no-cname-found/71100>\
**Category:** Hosting Support\
**Created:** [January 14, 2023, 11:12am UTC](https://forum.infinityfree.com/t/no-cname-found/71100 "2023-01-14T11:12:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![anon3089370](https://forum.infinityfree.com/letter_avatar/anon3089370/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon3089370](https://forum.infinityfree.com/u/anon3089370)\
**Post date:** [January 14, 2023, 11:12am UTC](https://forum.infinityfree.com/t/no-cname-found/71100/1 "2023-01-14T11:12:57Z")

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www.matrixstudios.gr

### I want to install an SSL Certificate. I have done everything correctly, but it says: no CNAME found (Not Ready).

 ![IMG_20230114_130201](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/6/3/63bf162cf3b1fe18ceceef6dce5fa17996d65c3f.jpeg)

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [January 14, 2023, 1:12pm UTC](https://forum.infinityfree.com/t/no-cname-found/71100/2 "2023-01-14T13:12:50Z")

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Possibly affected by dns issue

> [@DNS issues on free hosting: DNS\_PROBE\_FINISHED\_NXDOMAIN](https://forum.infinityfree.com/t/dns-issues-on-free-hosting-dns-probe-finished-nxdomain/71099):
>
> DNS issues on free hosting: DNS\_PROBE\_FINISHED\_NXDOMAIN Right now, it seems like there is an issue with the nameservers of free hosting. This appears to have started some time on the 13th of January, seemingly around 19:00 UTC. Which components are affected by this issue All websites that use our nameservers are affected by this issue. This includes all free subdomains and all custom domains that do not use external nameservers (like Cloudflare). Some of our own systems, like the control panel…

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**Author:** ![anon3089370](https://forum.infinityfree.com/letter_avatar/anon3089370/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon3089370](https://forum.infinityfree.com/u/anon3089370)\
**Post date:** [January 15, 2023, 10:39am UTC](https://forum.infinityfree.com/t/no-cname-found/71100/3 "2023-01-15T10:39:16Z")

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DNS issue resolved, but error with CNAMEs still here. Any help???

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [January 15, 2023, 2:35pm UTC](https://forum.infinityfree.com/t/no-cname-found/71100/4 "2023-01-15T14:35:10Z")

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You have clicked the blue setup button, correct?

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [January 16, 2023, 12:17pm UTC](https://forum.infinityfree.com/t/no-cname-found/71100/5 "2023-01-16T12:17:05Z")

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That might be related to the DNS issues we had yesterday. Seems OK now though!

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [January 23, 2023, 12:17pm UTC](https://forum.infinityfree.com/t/no-cname-found/71100/6 "2023-01-23T12:17:17Z")

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