Need Help: Domain Shows IONOS Default Page Despite Setup

I checked your account and I see you deleted the domain from your account and added it again. While that’s a common troubleshooting step, it’s rarely helpful and has some nasty side effects.

One of those side effects is that it changes the directory of your website from htdocs to motive-tld.com/htdocs. But the latter directory does not exist, which is why you get the 403 error.

To fix this, please move the htdocs directory to the right location:

Note that you’ll still need to add a DNS records for the www subdomain if you want that to work.

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