Before you can add a domain name to your account, you need to point it to the InfinityFree nameservers first. However, some domain providers show an error like this when trying to change the nameservers:
DNS Query Refused
If that happens, your registrar will tell you that the nameservers must be configured first.
If your domain does not have any of the extensions that force this system, try finding a “DNSSEC” setting in your registrar and disabling it. I see you’re using STRATO, which offers a “Domain Guard” service; disabling it should help:
If your domain has one of the extensions mentioned in the article, this is enforced at registry level and unfortunately nothing can be done.
If it’s a registrar restriction, then you can transfer the domain to another registrar, or try to lift the restriction.
I looked up Strato’s documentation and they seem to mention offering DNSSEC as part of their “Domain Guard” service, so disabling it from there should help:
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