# Name server problem

**URL:** <https://forum.infinityfree.com/t/name-server-problem/78770>\
**Category:** Hosting Support\
**Created:** [July 9, 2023, 4:10pm UTC](https://forum.infinityfree.com/t/name-server-problem/78770 "2023-07-09T16:10:33Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![anon42880186](https://forum.infinityfree.com/letter_avatar/anon42880186/32/6_22734026db12803ebb3e059622ac3534.png) [@anon42880186](https://forum.infinityfree.com/u/anon42880186)\
**Post date:** [July 9, 2023, 4:10pm UTC](https://forum.infinityfree.com/t/name-server-problem/78770/1 "2023-07-09T16:10:33Z")

</div>

[New Hosting Account: Enter Additional Information - InfinityFree](https://dash.infinityfree.com/accounts/create/step2)

(please specify the URL of the site on which you are experiencing the problem)

### Error Message

(please share the FULL error message you see, if applicable)

### Other Information

(other information and details relevant to your question)

---

<div class="post-metadata">

**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 9, 2023, 6:04pm UTC](https://forum.infinityfree.com/t/name-server-problem/78770/2 "2023-07-09T18:04:22Z")

</div>

What do you mean by that? Please elaborate and provide more information.

Thanks

---

<div class="post-metadata">

**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\
**Post date:** [July 9, 2023, 8:11pm UTC](https://forum.infinityfree.com/t/name-server-problem/78770/3 "2023-07-09T20:11:09Z")

</div>

From the title of your post, it seems you may be affected by this:

> [@Domain free.nf parked by registrar](https://forum.infinityfree.com/t/domain-free-nf-parked-by-registrar/78754):
>
> Domain free.nf parked by registrar Less than an hour ago, our domain registrar Regery took down the domain free.nf in response to an abuse report they received regarding a subdomain, and directed the domain to a parking page they control. Which components are affected by this issue Any free subdomains using the domain free.nf will be unreachable. Custom domains, and free subdomains using other domains, are not affected. What issues may you see You will likely see a Regery parking page on the d…

If trying to use a custom domain instead, this might help:

> [@How to point your domain name to InfinityFree nameservers](https://forum.infinityfree.com/t/how-to-point-your-domain-name-to-infinityfree-nameservers/49232):
>
> Before adding your domain name to your hosting account, you need to point it to the InfinityFree nameservers. This guide will walk you through the necessary steps using [Spaceship](https://www.infinityfree.com/go/spaceship) as an example. Keep in mind that different domain registrars have different interfaces, so the exact steps may vary. Step 0: Find the correct nameservers Before changing your nameservers, you need to determine which nameservers to use. The appropriate nameservers depend on your account type: For new accounts or exist…

---

<div class="post-metadata">

**Author:** ![anon42880186](https://forum.infinityfree.com/letter_avatar/anon42880186/32/6_22734026db12803ebb3e059622ac3534.png) [@anon42880186](https://forum.infinityfree.com/u/anon42880186)\
**Post date:** [July 10, 2023, 9:36am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/4 "2023-07-10T09:36:25Z")

</div>

[https://dash.infinityfree.com/accounts/create/step2](https://dash.infinityfree.com/accounts/create/step2)

it is continuously showing that your domain name is not showing at name server pls approve my domain name [studysmartglasses.com](http://studysmartglasses.com)

---

<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [July 10, 2023, 9:40am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/5 "2023-07-10T09:40:13Z")

</div>

In fact, the domain you’re using is not even registered, that’s why there are no nameservers! Please register it first through a domain registrar of your choice (we recommend Namesilo), then point it to the nameservers, wait some time and then you can finally add it to your hosting account. If you don’t have money to buy that domain, you can also consider to create a hosting account with a subdomain first, or get a free domain from [EU.org](https://nic.eu.org).

---

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [July 10, 2023, 3:04pm UTC](https://forum.infinityfree.com/t/name-server-problem/78770/6 "2023-07-10T15:04:11Z")

</div>

Split this topic on July 10, 2023, 3:04pm UTC

A post was split to a new topic: [Name Server Isue](https://forum.infinityfree.com/t/name-server-isue/78830)

---

<div class="post-metadata">

**Author:** ![anon4752382](https://forum.infinityfree.com/letter_avatar/anon4752382/32/6_22734026db12803ebb3e059622ac3534.png) [@anon4752382](https://forum.infinityfree.com/u/anon4752382)\
**Post date:** [July 11, 2023, 2:32am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/7 "2023-07-11T02:32:03Z")

</div>

Or FreeDNS

---

<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [July 11, 2023, 5:01am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/8 "2023-07-11T05:01:56Z")

</div>

[EU.org](http://EU.org) is the only one I had in mind that allows changing nameservers without making a request to the service’s admins to enable it though, but their domains need a long time to be activated… Sometimes only a week or two, sometimes also one/two months, rarely even more…

---

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [July 11, 2023, 5:43am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/9 "2023-07-11T05:43:58Z")

</div>

> [@anon90933456](#):
>
> sometimes also one/two months

More than 2 months for my case

---

<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [July 18, 2023, 5:44am UTC](https://forum.infinityfree.com/t/name-server-problem/78770/10 "2023-07-18T05:44:51Z")

</div>

Closed on July 18, 2023, 5:44am UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
