Mysqli_real_connect (): (HY000 / 1203)

[UnknownLolz]

@anon30039599

hello good night I have the following error and it does not allow me to update the WooCommerce plugin and neither open it to configure it please I need help
mysqli_real_connect (): (HY000 / 1203): User 24114216_1 already has more than ‘max_user_connections’ active connections at /home/vol9_4/epizy.com/epiz_24114216/htdocs/wp-includes/wp-db.php on line 1626

Hello there,

First of all this is an international forum so you must speak English here or at least try to.

You may refer to this Knowledge Base article about why when you update your plugin it results in an error:

Installation failed: There has been a critical error on your website

User 24114216_1 already has more than ‘max_user_connections’ active connections at /home/vol9_4/epizy.com/epiz_24114216/htdocs/wp-includes/wp-db.php on line 1626

It seems like that’s because of the current FTP issue, FTP is currently not stable right now.
You may refer to this announcement:

421 3900 users (the maximum) are already logged in, sorry (and file manager issues)

For a few days now, it appears that there are capacity issues on the FTP servers again. When trying to login to the FTP server, you’ll see an error like: 421 3900 users (the maximum) are already logged in, sorry The file manager, which also relies on FTP, is also unable to connect. You may see error like “Could not read line from socket” or simply be redirected back to a login screen. We’re aware of the issue and we’re investigating it.