MySQL error

when i try to install with softaculous but when i press install and bar gets 100% i get this error:

Could not make the query numbered : 9
MySQL Error No : 1071
MySQL Error : Specified key was too long; max key length is 1000 bytes

What are you trying to install with Softaculous? Because this is caused by a compatibility issue with the script on our servers.

nextcloud

The error is typically caused by scripts which require the InnoDB database storage engine, which is not available on free hosting. In other words, it’s not supported.

Nextcloud specifically is a file hosting script, which is not allowed on free hosting anyways.

We’ll remove Nextcloud from Softaculous to prevent any further confusion.

So if u buy there the paid hosting ill can ? (i mean the paid hosting in infinityfree)

I tried with owncloud and gives same error

@xiLikeHD said:
I tried with owncloud and gives same error

ownCloud also requires InnoDB and is also a file hosting script (meaning it’s not allowed).

@xiLikeHD said:
So if u buy there the paid hosting ill can ? (i mean the paid hosting in infinityfree)

There is no paid hosting on InfinityFree, only free services. You must be referring to XVHOST or iFastNet. On XVHOST, file hosting is not allowed. I’m not sure about iFastNet, considering we don’t operate that service.