# My website is offline

**URL:** <https://forum.infinityfree.com/t/my-website-is-offline/71344>\
**Category:** Hosting Support\
**Created:** [January 18, 2023, 11:23pm UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344 "2023-01-18T23:23:04Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [January 19, 2023, 2:48am UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/2 "2023-01-19T02:48:23Z")

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I see this

 ![image](https://forum-cdn.infinityfree.net/original/3X/8/8/88a7606644fa37b7e0c4847f688ba4c5b8655ef4.png)

Do this first

> [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352):
>
> When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

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