# My website is offline

**URL:** <https://forum.infinityfree.com/t/my-website-is-offline/71344>\
**Category:** Hosting Support\
**Created:** [January 18, 2023, 11:23pm UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344 "2023-01-18T23:23:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![anon35048646](https://forum.infinityfree.com/letter_avatar/anon35048646/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon35048646](https://forum.infinityfree.com/u/anon35048646)\
**Post date:** [January 18, 2023, 11:23pm UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/1 "2023-01-18T23:23:04Z")

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Meu site esta fora do ar não consigo acessar!

meu dominio ta ok mas não sei o que houve

SITE  
[https://agenciaoceans.com/](https://agenciaoceans.com/)

`TRASNLATED BY MOD`

My website is offline and I can’t access it! My domain is ok but I don’t know what happened

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [January 19, 2023, 2:48am UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/2 "2023-01-19T02:48:23Z")

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I see this

 ![image](https://forum-cdn.infinityfree.net/original/3X/8/8/88a7606644fa37b7e0c4847f688ba4c5b8655ef4.png)

Do this first

> [@Http error 500](https://forum.infinityfree.com/t/http-error-500/49352):
>
> When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

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**Author:** ![anon35048646](https://forum.infinityfree.com/letter_avatar/anon35048646/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon35048646](https://forum.infinityfree.com/u/anon35048646)\
**Post date:** [January 19, 2023, 6:42pm UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/3 "2023-01-19T18:42:45Z")

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Fiz conforme vc orientou Deu essa mensagem de erro.

**Configure** o erro das diretivas php, 9385928349285635786, entre em contato com o suporte

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [January 20, 2023, 9:12am UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/4 "2023-01-20T09:12:12Z")

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This is an English language forum, please write your messages in English.

But I just tried to enable display\_errors but didn’t encounter any issues.

It did enable error though. And it looks like you’re using WordPress, but a number of core files are missing. That can happen with a failed update. This is how you can fix that:

> [@How to fix a corrupted WordPress installation](https://forum.infinityfree.com/t/how-to-fix-a-corrupted-wordpress-installation/49359):
>
> WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website…

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [January 27, 2023, 9:12am UTC](https://forum.infinityfree.com/t/my-website-is-offline/71344/5 "2023-01-27T09:12:47Z")

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