# My website is not working!

**URL:** <https://forum.infinityfree.com/t/my-website-is-not-working/109744>\
**Category:** Hosting Support\
**Created:** [May 1, 2025, 8:11am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744 "2025-05-01T08:11:38Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![AlHumam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/alhumam/32/56644_2.png) [@AlHumam](https://forum.infinityfree.com/u/AlHumam)\
**Post date:** [May 1, 2025, 8:11am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/1 "2025-05-01T08:11:38Z")

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alhumamofficial.rf.gd

when I open the website it shows me this message

 ![Screenshot 2025-04-30 115934](https://forum-cdn.infinityfree.net/original/3X/2/7/27fd90c87045e7a9c65bae9382afc7877e5e5f51.png)

please help me with this!  
Thanks in advance

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**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\
**Post date:** [May 1, 2025, 8:25am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/2 "2025-05-01T08:25:59Z")

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> [@AlHumam](#):
>
> alhumamofficial.rf.gd

 ![image](https://forum-cdn.infinityfree.net/original/3X/5/2/52015ade6b7d053cb120be8457c3d473b88fb06b.png)  
seems ok to me

How recently did you set up the subdomain? remember it can take 72 hours for DNS propergation.

Might be worth clearing your browser cache and trying agin.

If its been more than 72 hours, and its still not working, try a VPN, it could bit your firewall, antivirus or ISP are blocking the domain for some reason.

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**Author:** ![AlHumam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/alhumam/32/56644_2.png) [@AlHumam](https://forum.infinityfree.com/u/AlHumam)\
**Post date:** [May 1, 2025, 8:41am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/3 "2025-05-01T08:41:17Z")

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I cleared my chache and it didin’t work. so I usedv a VPN and this appeard to me

 ![Screenshot 2025-05-01 114030](https://forum-cdn.infinityfree.net/original/3X/1/f/1fd56578968b6edf55fac2c9c074cf141ac28001.png)

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [May 1, 2025, 7:23pm UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/4 "2025-05-01T19:23:07Z")

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The error page you see means you’re connecting through a proxy server, and that proxy server is blocking access to our hosting. I’m not sure what VPN you used or what technology the VPN uses, but it seems that this block is caused by your VPN.

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**Author:** ![AlHumam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/alhumam/32/56644_2.png) [@AlHumam](https://forum.infinityfree.com/u/AlHumam)\
**Post date:** [May 3, 2025, 9:43am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/5 "2025-05-03T09:43:48Z")

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It worked after I change the VPN country!  
but why it doesn’t working on my network?

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**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\
**Post date:** [May 3, 2025, 10:14am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/6 "2025-05-03T10:14:06Z")

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> [@AlHumam](#):
>
> but why it doesn’t working on my network?

Most likely reason is one of:

- Your network admin is blocking your site (most likely if its a work or school network)
- Your Firewall or Virus scanner is blocking the site (unlikely, but not impossible)
- Your ISP or Government (Internet Service Provider) is blocking the domain

The last one can be checked by seeing if you can access [https://rf.gd](https://rf.gd) to see if the whole domain is blocked

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**Author:** ![AlHumam](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/alhumam/32/56644_2.png) [@AlHumam](https://forum.infinityfree.com/u/AlHumam)\
**Post date:** [May 6, 2025, 9:21am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/7 "2025-05-06T09:21:57Z")

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but it doesn’t work on my home network!  
that means the problem is from my side not yours?

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**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\
**Post date:** [May 6, 2025, 9:34am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/8 "2025-05-06T09:34:04Z")

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Most likely yes:

> [@dan3008](#):
>
> Most likely reason is one of:
> 
> - Your network admin is blocking your site (most likely if its a work or school network)
> - Your Firewall or Virus scanner is blocking the site (unlikely, but not impossible)
> - Your ISP or Government (Internet Service Provider) is blocking the domain

All of these are something that is outside of infinity free’s control. Can you access [https://rf.gd](https://rf.gd/)?

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [May 13, 2025, 9:34am UTC](https://forum.infinityfree.com/t/my-website-is-not-working/109744/9 "2025-05-13T09:34:12Z")

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Closed on May 13, 2025, 9:34am UTC

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