# My website is no longer accessible **URL:** \ **Category:** Hosting Support\ **Created:** [July 25, 2023, 6:08pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592 "2023-07-25T18:08:29Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![anon99917580](https://forum.infinityfree.com/letter_avatar/anon99917580/32/6_22734026db12803ebb3e059622ac3534.png) [@anon99917580](https://forum.infinityfree.com/u/anon99917580)\ **Post date:** [July 25, 2023, 6:08pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/1 "2023-07-25T18:08:29Z")
### Website URL [www.everywaystudio.com](http://www.everywaystudio.com) ### Error Message # This site can’t be reached Website took too long to respond. Try: - Checking the connection - Checking the proxy and the firewall - [Running Windows Network Diagnostics](javascript:diagnoseErrors()) ERR\_CONNECTION\_TIMED\_OUT ### Other Information This is a fresh installation of Wordpress. It appears linked to a plugin I deposited into the directory ‘/wp-content/plugins/’ but never got a chance to activate it. (Plug-in name: Disable Right Click For WP) When I realized my site was now inaccessible, I deleted the plugin. However, my site is still inaccessible. Double-checked the name servers and they are still pointing to infinity. ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [July 25, 2023, 6:16pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/2 "2023-07-25T18:16:30Z")
Your site is loading fine for me. What you’re experiencing is browser/DNS cache. Try clearing both, and if the issue persists try visiting your site over a different browser/VPN. ---
**Author:** ![anon99917580](https://forum.infinityfree.com/letter_avatar/anon99917580/32/6_22734026db12803ebb3e059622ac3534.png) [@anon99917580](https://forum.infinityfree.com/u/anon99917580)\ **Post date:** [July 25, 2023, 6:17pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/3 "2023-07-25T18:17:18Z")
It’s also up for me…now. Don’t know what happened. ---
**Author:** ![anon99917580](https://forum.infinityfree.com/letter_avatar/anon99917580/32/6_22734026db12803ebb3e059622ac3534.png) [@anon99917580](https://forum.infinityfree.com/u/anon99917580)\ **Post date:** [July 25, 2023, 6:41pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/4 "2023-07-25T18:41:16Z")
Still inaccessible although this time I just get a blank page. I’m trying to install a ‘right-click disable’ plugin via the “Softaculous - WordPress Plugin / Theme Sets” page. I’m not even sure my attempt at installing the plugin is the root cause. ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [July 25, 2023, 6:46pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/5 "2023-07-25T18:46:33Z")
Your site is indeed inaccessible for me as well, so I’d guess the attempt might be the root cause. Since installation via the Dashboard seems to be failing, try reversing what you did (deleting the plugin once more) and follow the advice in this article (this isn’t a large plugin, but installing the plugin manually might work): > [@How to upload big files / archives](https://forum.infinityfree.com/t/how-to-upload-big-files-archives/49305/1): > > ## Installing large themes or plugins > > Some scripts with a plugin system offer a web based uploader for plugins and themes. While these uploaders make it easy to upload small themes and plugins, they may break when trying to upload larger addons. > > Fortunately, most addons can be uploaded manually with FTP as well. Script typically store plugins and themes inside folders of the script. In Wordpress, plugins are stored in the `wp-content/plugins/` folder and themes are stored in `wp-content/themes/`. > > So upload big plugins is almost the same as uploading large scripts. Just extract the downloaded plugin or theme and upload the contents of the directory to the correct directory on your account. > > After the upload is completed, you can login to the admin area of your script and find the plugin there. You can install and activate the plugin from there. > > Note: A lot of plugins and themes you can download do not contain just the theme, but documentation and examples as well. Be sure to carefully check which folder you should upload to your account. If you don’t upload the correct folder, your script will not recognize the plugin and you will not be able to install it. If your site breaks again, try finding a different plugin that offers the same functionality, or alternatively, if you want to debug this, try activating WP\_DEBUG and see if you get an error: > [@Installation failed: There has been a critical error on your website](https://forum.infinityfree.com/t/installation-failed-there-has-been-a-critical-error-on-your-website/49361): > > WordPress supports installing and updating plugins and themes from the official store right through the WordPress admin interface. However, after trying to install or update a large plugin (like WooCommerce) or theme, you may encounter an error like this: Installation failed: There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress. This error means that the installation process crashed, and may have l… According to WPBeginner, the “white screen of death” can be caused if a script/plugin exceeds the memory limit: > **[How to Fix the WordPress White Screen of Death (Step by Step)](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/)** > > A comprehensive troubleshooting guide that will show you to fix the white screen of death in WordPress front-end, back-end, and even on long posts. ---
**Author:** ![anon99917580](https://forum.infinityfree.com/letter_avatar/anon99917580/32/6_22734026db12803ebb3e059622ac3534.png) [@anon99917580](https://forum.infinityfree.com/u/anon99917580)\ **Post date:** [July 25, 2023, 7:26pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/6 "2023-07-25T19:26:46Z")
The first thing I did was a rollback but the site is still showing blank. By the way, the reason I used the “Softaculous - WordPress Plugin / Theme Sets” was because manually installing the plug-in made my site inaccessible. Seems like this Wordpress version doesn’t play nice with plug-ins at all. In any event, I’ve tried everything I could. The app is broken. How do I uninstall Wordpress? ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 26, 2023, 3:31am UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/7 "2023-07-26T03:31:24Z")
Softaculous? ---
**Author:** ![anon99917580](https://forum.infinityfree.com/letter_avatar/anon99917580/32/6_22734026db12803ebb3e059622ac3534.png) [@anon99917580](https://forum.infinityfree.com/u/anon99917580)\ **Post date:** [July 26, 2023, 3:48pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/8 "2023-07-26T15:48:06Z")
I’d like to use something other than Wordpress to build my site. Should I remove Wordpress before using something else? Are there other tools I can use from the Control Panel or is Wordpress it? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [July 27, 2023, 4:04pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/9 "2023-07-27T16:04:05Z")
> [@anon99917580](#): > > Are there other tools I can use from the Control Panel or is Wordpress it? WordPress itself is fine, just not when you pile it up with complex extensions. But we do have the Softaculous installer, which offers a large number of other scripts too. And you can always bring your own. > [@anon99917580](#): > > Should I remove Wordpress before using something else? If you are going to use something else, then you should really remove WordPress first. Softaculous will refuse to install anything else because there is already something installed at the URL. And if you install something yourself, you’ll end up with a big mess of files for which you can’t tell what’s old junk from WordPress and what’s actually useful. ---
**Author:** ![solace-ken](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/solace-ken/32/29500_2.png) [@solace-ken](https://forum.infinityfree.com/u/solace-ken)\ **Post date:** [July 29, 2023, 10:10pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/10 "2023-07-29T22:10:07Z")
Concrete CMS makes it easy to set up a site. You can install it via Softalicious > **[Home](https://www.concretecms.com/)** > > Concrete CMS is an open source content management system for teams. A website builder with built in tools make editing content easy. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [August 5, 2023, 10:10pm UTC](https://forum.infinityfree.com/t/my-website-is-no-longer-accessible/79592/11 "2023-08-05T22:10:14Z")
Closed on August 5, 2023, 10:10pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.