# My website is gone?
**URL:** https://forum.infinityfree.com/t/my-website-is-gone/37590
**Category:** Hosting Support
**Created:** [November 9, 2020, 3:22pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590 "2020-11-09T15:22:52Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@rseg80](https://forum.infinityfree.com/u/rseg80)
#### Post date: [November 9, 2020, 3:22pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/1 "2020-11-09T15:22:52Z")
I made a website last year [http://www.theatomhamilton.epizy.com/](http://www.theatomhamilton.epizy.com/)
It’s gone!!! why is that???
Can anyone help me get my website back??
### Username (e.g. epiz\_XXX) or Website URL
(please specify the website or account you are asking about)
### Error Message
(please share the FULL error message you see)
### Other Information
(other information and details relevant to your question)
---
### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [November 9, 2020, 4:05pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/2 "2020-11-09T16:05:23Z")
> [@rseg80](#):
>
> It’s gone!!! why is that???
Because you set it up once and then disappeared. So we thought you had forgotten us and had abandoned the site.
So we sent you a bunch of emails boiling down to “hey, your website hasn’t gotten any traffic, so we’re going to remove it to make room for active sites, just click this link if you want to keep it”. To which we didn’t get any response as far as I can tell. So we went ahead and deleted your account like we said we would.
This happened in the second half of June, in case you want to check for those messages.
> [@rseg80](#):
>
> Can anyone help me get my website back??
Not really. An account that’s gone is really, truly, gone. There is nothing left to restore, backup, reactivate or transfer.
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### Author:  [@Deveroonie](https://forum.infinityfree.com/u/Deveroonie)
#### Post date: [November 9, 2020, 7:02pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/3 "2020-11-09T19:02:41Z")
Working fine on my end though
> [@Admin](#):
>
> An account that’s gone is really, truly, gone.
> [@Admin](#):
>
> So we went ahead and deleted your account like we said we would.
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### Author:  [@rseg80](https://forum.infinityfree.com/u/rseg80)
#### Post date: [November 12, 2020, 12:44pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/4 "2020-11-12T12:44:47Z")
I’m a teacher… I set it up to use in my class. If you noticed the traffic was all during this time last year. You sent me emails to my school account as the year was closing so I did not see them. In addition you sent one!?? I saw it the other day. I’m trying to reupload my website but it doesn’t work. It errors every time…
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [November 12, 2020, 3:16pm UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/5 "2020-11-12T15:16:51Z")
> [@rseg80](#):
>
> I’m a teacher… I set it up to use in my class. If you noticed the traffic was all during this time last year. You sent me emails to my school account as the year was closing so I did not see them. In addition you sent one!?? I saw it the other day.
I’m sorry, but what do you expect me to do with that information? We don’t ask people for their occupation at sign-up. We don’t distinguish educational purposes from regular users. If an account is inactive, it’s at risk of being cleaned up. Regardless of what it has been used for, how much it was used and how long it was used.
And no, I can’t see that there was traffic a year ago. We don’t keep metrics that long for active accounts, and not at all for deleted ones.
We send notifications through email, and it’s your responsibility to provide an email address where you can see these notifications on time. If you then don’t check your email for extended periods of time, then what are we supposed to do?
> [@rseg80](#):
>
> I’m trying to reupload my website but it doesn’t work. It errors every time…
Do you want any help with that? If so, can you please be a bit more specific about what you’re actually doing and what the issue is?
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### Author:  [@AdYouWebs](https://forum.infinityfree.com/u/AdYouWebs)
#### Post date: [November 13, 2020, 5:42am UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/6 "2020-11-13T05:42:33Z")
why you not create another domain ?
or buy new your own domain from [freenom.com](http://freenom.com)
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### Author:  [@anon95130038](https://forum.infinityfree.com/u/anon95130038)
#### Post date: [November 13, 2020, 5:48am UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/7 "2020-11-13T05:48:17Z")
buy?
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### Author:  [@AdYouWebs](https://forum.infinityfree.com/u/AdYouWebs)
#### Post date: [November 13, 2020, 5:48am UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/8 "2020-11-13T05:48:41Z")
yaaah, for free !
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### Author:  [@AdYouWebs](https://forum.infinityfree.com/u/AdYouWebs)
#### Post date: [November 13, 2020, 5:50am UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/10 "2020-11-13T05:50:13Z")
i know, Lol
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [November 28, 2020, 5:50am UTC](https://forum.infinityfree.com/t/my-website-is-gone/37590/11 "2020-11-28T05:50:14Z")
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