# My website is down

**URL:** <https://forum.infinityfree.com/t/my-website-is-down/79364>\
**Category:** Hosting Support\
**Created:** [July 20, 2023, 6:03pm UTC](https://forum.infinityfree.com/t/my-website-is-down/79364 "2023-07-20T18:03:54Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 20, 2023, 6:26pm UTC](https://forum.infinityfree.com/t/my-website-is-down/79364/4 "2023-07-20T18:26:26Z")

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> [@Kuriozi](#):
>
> why in freenom my domain is ACTIVE ???

Because Freenom is falling apart, and its owners are no longer invested in your site.

> [@Kuriozi](#):
>
> How can export my website to other domain ???

> [@How to backup your website](https://forum.infinityfree.com/t/how-to-backup-your-website/49304):
>
> Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…

Or you can just add another domain to your account and move the files over using [FileZilla](https://filezilla-project.org/download.php?type=client)

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