Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers.
To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket.
In some cases of severe abuse, we may choose to not provide any further information or provide access to account data.
Accounts that are not reactivated will be deleted automatically after 20-60 days. Suspended accounts cannot be deleted earlier on request.
Create a support ticket on your Client Area dashboard to get in touch with the actual staff. This is a public forum to get help and help & support from the community.
Now all there is to do is wait. Unfortunately, we can’t help you in the forum as we do not have any special permissions to view tickets or unsuspend accounts. Best of luck!