# My website cant connect to database **URL:** \ **Category:** Hosting Support\ **Created:** [October 9, 2021, 11:42am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898 "2021-10-09T11:42:16Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 11:42am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/1 "2021-10-09T11:42:16Z")
### Username (e.g. epiz\_XXX) or Website URL epiz\_29427579 (Website for [mswp.infinityfreeapp.com](http://mswp.infinityfreeapp.com)) database cant be connected (please share the FULL error message you see) ### Other Information when i open my database from control panel and my database not shown there, its only say “Currently using of 400 available databases.” but no database are shown? why? my database server info : |MySQL Hostname|sql308.epizy.com| |MySQL Port (optional)|3306| ---
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 11:54am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/2 "2021-10-09T11:54:45Z")
![image](https://forum-cdn.infinityfree.net/original/3X/d/c/dc3e33f1ee9f7cc841838b715b1ddc5d6bac801e.png) nothing show there, i only have 1 database, the database name is epiz\_29427579\_spotme ---
**Author:** ![anon53733010](https://forum.infinityfree.com/letter_avatar/anon53733010/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53733010](https://forum.infinityfree.com/u/anon53733010)\ **Post date:** [October 9, 2021, 11:54am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/3 "2021-10-09T11:54:47Z")
Agree - same for mine, since last evening (USA-Eastern timezone) ---
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 11:55am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/4 "2021-10-09T11:55:39Z")
i think host server [sql308.epizy.com](http://sql308.epizy.com) is down, is it true? ---
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 11:57am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/5 "2021-10-09T11:57:21Z")
![image](https://forum-cdn.infinityfree.net/original/3X/1/1/11d38de69da3482825886fb568e45bb93130a130.png) statistics also not showing any number for database ---
**Author:** ![anon75124922](https://forum.infinityfree.com/letter_avatar/anon75124922/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon75124922](https://forum.infinityfree.com/u/anon75124922)\ **Post date:** [October 9, 2021, 12:05pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/6 "2021-10-09T12:05:28Z")
my database disappeared this morning…with all the data in it whats going on? ---
**Author:** ![anon75124922](https://forum.infinityfree.com/letter_avatar/anon75124922/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon75124922](https://forum.infinityfree.com/u/anon75124922)\ **Post date:** [October 9, 2021, 12:24pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/7 "2021-10-09T12:24:26Z")
i also cant create a new database ---
**Author:** ![anon54895504](https://forum.infinityfree.com/letter_avatar/anon54895504/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon54895504](https://forum.infinityfree.com/u/anon54895504)\ **Post date:** [October 9, 2021, 12:28pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/8 "2021-10-09T12:28:48Z")
i have the same problem, i think most of users have what is going on, help! ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [October 9, 2021, 12:41pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/9 "2021-10-09T12:41:50Z")
It does look like sql308 is not working. The number of databases is not showing on both the database screen and the homepage in the control panel for one. Admin will take a look at this topic when he comes online, so please be patient. _If your issue is not about sql308, don’t post here!_ ---
**Author:** ![anon66714466](https://forum.infinityfree.com/letter_avatar/anon66714466/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon66714466](https://forum.infinityfree.com/u/anon66714466)\ **Post date:** [October 9, 2021, 1:37pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/10 "2021-10-09T13:37:05Z")
Does the problem solved ? Thank you ---
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 1:41pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/11 "2021-10-09T13:41:12Z")
Not yet ---
**Author:** ![anon53733010](https://forum.infinityfree.com/letter_avatar/anon53733010/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53733010](https://forum.infinityfree.com/u/anon53733010)\ **Post date:** [October 9, 2021, 2:56pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/12 "2021-10-09T14:56:49Z")
None of the various IP addresses involved DO NOT REPLY when pinging with regard to this sql308 on epizy. To me, this is like a whole server unit disconnected or down. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [October 9, 2021, 3:10pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/13 "2021-10-09T15:10:16Z")
Note that the servers are set to block pings, so they will always fail. ---
**Author:** ![anon53733010](https://forum.infinityfree.com/letter_avatar/anon53733010/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53733010](https://forum.infinityfree.com/u/anon53733010)\ **Post date:** [October 9, 2021, 3:21pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/14 "2021-10-09T15:21:34Z")
Oh… didn’t know that… thanks! ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [October 9, 2021, 4:15pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/15 "2021-10-09T16:15:15Z")
The database server your account is on, server SQL308, seems to be down at this time. I have contacted iFastNet about this but am still waiting for details. ---
**Author:** ![anon66714466](https://forum.infinityfree.com/letter_avatar/anon66714466/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon66714466](https://forum.infinityfree.com/u/anon66714466)\ **Post date:** [October 9, 2021, 6:16pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/16 "2021-10-09T18:16:56Z")
it seems that the problem is solved . ---
**Author:** ![deely85](https://forum.infinityfree.com/letter_avatar/deely85/32/5_5575768a8748004e209b776fc1b2916d.png) [@deely85](https://forum.infinityfree.com/u/deely85)\ **Post date:** [October 9, 2021, 11:04pm UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/17 "2021-10-09T23:04:38Z")
Yup, the database is connected now ---
**Author:** ![poppixie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/poppixie/32/19503_2.png) [@poppixie](https://forum.infinityfree.com/u/poppixie)\ **Post date:** [October 10, 2021, 7:29am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/18 "2021-10-10T07:29:18Z")
when to you thing the database problem will be solved?? ---
**Author:** ![poppixie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/poppixie/32/19503_2.png) [@poppixie](https://forum.infinityfree.com/u/poppixie)\ **Post date:** [October 10, 2021, 7:30am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/19 "2021-10-10T07:30:08Z")
mine is yet guys do you mind helping me out ---
**Author:** ![poppixie](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/poppixie/32/19503_2.png) [@poppixie](https://forum.infinityfree.com/u/poppixie)\ **Post date:** [October 10, 2021, 7:52am UTC](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898/20 "2021-10-10T07:52:50Z")
my database epiz\_29930101 is not yet secure but I already received my ssl certificate thus am unable to add more user on my database request for assistance [Next page](https://forum.infinityfree.com/t/my-website-cant-connect-to-database/52898.md?page=2)