# My website cannot be reached

**URL:** <https://forum.infinityfree.com/t/my-website-cannot-be-reached/98528>\
**Category:** Hosting Support\
**Created:** [September 6, 2024, 12:24pm UTC](https://forum.infinityfree.com/t/my-website-cannot-be-reached/98528 "2024-09-06T12:24:07Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [September 6, 2024, 1:45pm UTC](https://forum.infinityfree.com/t/my-website-cannot-be-reached/98528/2 "2024-09-06T13:45:41Z")

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> [@anon17975132](#):
>
> I am not sure why it isn’t working anymore

Of course this is not working

 ![image](https://forum-cdn.infinityfree.net/original/3X/6/f/6f15073be3e8b2c73deaa9a24bbedcd2a62e941c.png)

Make sure to do either one of these

> [@How to point your domain to InfinityFree from other nameservers](https://forum.infinityfree.com/t/how-to-point-your-domain-to-infinityfree-from-other-nameservers/97235/1):
>
> Connecting your domain to InfinityFree is typically done by changing your domain’s nameservers to those provided by InfinityFree. However, there are instances where you might prefer or need to maintain control over your DNS settings, such as: You require advanced DNS configuration options beyond what InfinityFree provides. Your domain registrar doesn’t support custom nameserver settings. You want to host only certain subdomains with InfinityFree. You need to use specific features available onl…

> [@How to add your domain with CNAME verification](https://forum.infinityfree.com/t/how-to-add-your-domain-with-cname-verification/87420/):
>
> If you want to host your own domain name with InfinityFree, the default way to verify your domain is to set the nameservers first. However, there are cases where setting the nameservers ahead of time is not desirable (for example if you have an existing site which cannot go down) or if your domain provider does not let you set our nameservers. Fortunately, InfinityFree now has the ability to host your domain name with us without having to change your nameservers ahead of time! This guide explai…

before adding domain to hosting account

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