My site is now down

[Skiredj]

Can you help me , my site is down and I need to access to ftp folders and database.
My Username is : epiz_28911907
Domain: [cheikhskiredj.rf.gd](
Subdomaine; maktabaskiredj.rf.gd
database:epiz_28911907_db5cj9gsvmdyxw

[Frank419]

Your site is suspended.Please share the reason displayed in the client area.Though people on this forum could hardly help and can’t reactivate your account.Related topic

My account is suspended, what can I do now

You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 30 days, i…

[Greenreader9]

Hello

You cannot access FTP or PHPMyAdmin while your account it suspended.

The reason for suspension is displayed in the client area, can you please share that reason here?

Thanks

[Skiredj]

@Greenreader9

The reason for suspension is displayed in the client area,

Your account is Suspended

Your account was suspended for abuse. InfinityFree monitors accounts to ensure they do not contain any harmful content, and that they don’t overload the free hosting servers.

To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket using the button below.

View Support Ticket

If you don’t do anything, your account will be deleted automatically after 20-60 days. Accounts cannot be deleted earlier on request.

[Skiredj]

@Skiredj

your account reactivated, or to request a backup,

I want to reactivat my account

[Greenreader9]

Then please follow the instructions and create a support ticket.

[DigitalWonders]

You can visit to FTP by cleaning up your Sites