# My site is down

**URL:** <https://forum.infinityfree.com/t/my-site-is-down/83651>\
**Category:** Hosting Support\
**Created:** [October 1, 2023, 11:07pm UTC](https://forum.infinityfree.com/t/my-site-is-down/83651 "2023-10-01T23:07:48Z")\
**Posts on this page:** 1\
**Showing post:** 11

<div class="post-metadata">

**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\
**Post date:** [October 2, 2023, 1:40pm UTC](https://forum.infinityfree.com/t/my-site-is-down/83651/11 "2023-10-02T13:40:49Z")

</div>

Add content to your website’s folder:

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

If your previous site was on `htdocs`, you’ll need to move the existing site to the newly created ` sa3id.rf.gd/htdocs` folder, as mentioned above:

> [@Admin](#):
>
> Note that this will likely link the domain to a different directory on your account, so you may need to move the files of your account to the new location.

---

_[View the full topic](https://forum.infinityfree.com/t/my-site-is-down/83651)._