# My new subdomain is not accessible **URL:** \ **Category:** Hosting Support\ **Created:** [October 12, 2026, 5:24pm UTC](https://forum.infinityfree.com/t/my-new-subdomain-is-not-accessible/121296 "2026-10-12T17:24:07Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [October 13, 2026, 11:04am UTC](https://forum.infinityfree.com/t/my-new-subdomain-is-not-accessible/121296/5 "2026-10-13T11:04:53Z")
A newly created domain nearly always means it’s a DNS caching issue. Please note that using an online DNS lookup tool may not show the same IP address that your browser is connecting to. That inconsistency is precisely what DNS caching is about. > [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/why-isnt-my-domain-working-yet/49237): > > You’ve just added a domain to your hosting account, or changed your domain’s nameservers. But when you visit it, you see a “DNS Resolution Error” page, a browser error saying the site can’t be found, or your old website instead of your new one. This is normal for a new domain. Most domains start working within 24 hours, but it can take up to 72 hours before a domain works for everyone around the world. How long it takes depends on things outside of our control, like your internet provider and y… So I suggest you wait a day first and then try again. If it still doesn’t work yet, please check this article first, which contains additional information and troubleshooting steps about that error: > [@Why can't I connect to my website?](https://forum.infinityfree.com/t/why-cant-i-connect-to-my-website/121133): > > What this error looks like When you try to open your website, your browser says it can’t reach the site at all. In Chrome and Edge, you’ll see “This site can’t be reached” with a code like ERR\_CONNECTION\_REFUSED, ERR\_CONNECTION\_TIMED\_OUT or ERR\_CONNECTION\_RESET. In Firefox, you’ll see “Unable to connect” or “The connection has timed out”. These errors mean your browser couldn’t set up a connection to the server. That’s different from an error page shown by your website, like a 404 or 500 error.… --- _[View the full topic](https://forum.infinityfree.com/t/my-new-subdomain-is-not-accessible/121296)._