Selfcat
September 9, 2023, 2:22pm
1
(please specify the URL of the site on which you are experiencing the problem)
Error 404
(please share the FULL error message you see, if applicable)
My website is not working and I need help with it.
(other information and details relevant to your question)
KangJL
September 9, 2023, 2:28pm
2
No issue
Please start building your website
2 Likes
Try to clear your browser and DNS cache; the instructions to clear your DNS cache are in the article @KangJL shared after me.
2 Likes
Where are you getting this page?
If you visit your website using a VPN or via Tor, do you still get the 404 error? We see this:
The advice shared by @KangJL in the article above should help:
Clear your computer’s DNS cache
You can clear your computer’s DNS cache to force your computer to look up your domain name again. cPanel has written instructions on how to clear DNS cache on various operating systems. You can read their instructions here .
Note that this will only clear the DNS cache on your own computer, not the cache with your DNS Resolver. If your DNS Resolver still has the old records cached, you will not see your website.
Edit your hosts file to override DNS settings
Instead of doing a DNS lookup, your computer also has a so-called hosts file. This file can point domain names to IP addresses on your own computer, and will be checked before any DNS lookup is done. So you can change the hosts file of your computer to point your domain name to your new IP address, before the DNS cache has cleared (or even before any DNS changes have been made).
HowToGeek has a great article on how to make changes to your computer’s hosts file here . You can find the IP address of your website in your client area.
Switch to a better DNS resolver
One of the biggest problems with DNS caching is that DNS Resolvers can cache their results for a long time, and there is no way to clear their caches unless you operate the DNS Resolver yourself.
Fortunately, you are (generally) not forced to use the DNS Resolver provided by your internet provider. Many routers and most devices offer ways to configure your own DNS Resolvers. There are a few great DNS resolvers available for everyone to use. Many of these DNS resolvers don’t cache results as long as the resolvers operated by internet providers, and are sometimes even faster!
A few popular, fast and free DNS resolvers are:
Which DNS resolver is the fastest for you depends on your location and your network connection. In order to figure out which provider is the fastest (and check some other options) you can use a tool like Namebench to test and compare DNS resolvers.
6 Likes
Selfcat
September 10, 2023, 7:03am
8
I have tried with 5 browsers, none of them work.
KangJL
September 10, 2023, 7:13am
9
Selfcat:
tried with 5 browsers
Please read carefully the articles posted
2 Likes
Selfcat
September 10, 2023, 7:17am
10
I tried those not working, before this 404 happened it was redirecting to ad page and then it go 403 infinityfree error page.
KangJL
September 10, 2023, 7:21am
13
Then we cannot help you.
Wait 72hours and see.
Issue is clearly on your end
4 Likes
This is a public forum, and all topics remain public to help assist those in the future that have the same problem that you do. However, the topic will automatically close and lock (Preventing new replies) after 7 days.
Thanks
6 Likes
system
Closed
September 17, 2023, 1:09pm
17
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.