# My account keep suspending again and again for days

**URL:** <https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111>\
**Category:** Hosting Support\
**Created:** [September 23, 2021, 8:20pm UTC](https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111 "2021-09-23T20:20:27Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [September 23, 2021, 10:10pm UTC](https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111/8 "2021-09-23T22:10:28Z")

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> [@Shahajiji](#):
>
> It says that im using all i/o hit limit.

Well that would explain why you are getting a support response. You can only create a ticket if you are permanently suspended. Temerity suspended accounts can only get support here.

Please read this, and follow @wackyblackie’s advice.

> [@What does the IO limit mean](https://forum.infinityfree.com/t/what-does-the-io-limit-mean/49332):
>
> One of the limits enforced by InfinityFree is the “IO limit”. This article explains what this limit means, what usually causes it and what you can do to prevent reaching it. What does IO usage mean IO usage measures how much the PHP code on your site interacts with the hosting storage. It’s usually measured in MB per second. Your website generates IO usage for example when uploading files on your website using a built-in uploader (such as the media manager in WordPress) or when installing plug…

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