# My account keep suspending again and again for days **URL:** https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111 **Category:** Hosting Support **Created:** [September 23, 2021, 8:20pm UTC](https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111 "2021-09-23T20:20:27Z") **Posts on this page:** 1 **Showing post:** 16
### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin) #### Post date: [October 1, 2021, 1:37pm UTC](https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111/16 "2021-10-01T13:37:21Z")
[iFastNet](https://www.infinityfree.com/go/ifastnet) has investigated the issue, and have concluded that there is no issue with the resource usage metrics, which means that your accounts were all suspended because you actually exceeded the IO limits of the account. So to fix this, you’ll need to reduce your IO usage, or get more IO power by upgrading to [premium hosting](https://www.infinityfree.com/premium/). > [@What does the IO limit mean](https://forum.infinityfree.com/t/what-does-the-io-limit-mean/49332): > > One of the limits enforced by InfinityFree is the “IO limit”. This article explains what this limit means, what usually causes it and what you can do to prevent reaching it. What does IO usage mean IO usage measures how much the PHP code on your site interacts with the hosting storage. It’s usually measured in MB per second. Your website generates IO usage for example when uploading files on your website using a built-in uploader (such as the media manager in WordPress) or when installing plug… --- _[View the full topic](https://forum.infinityfree.com/t/my-account-keep-suspending-again-and-again-for-days/52111)._