My account has been Suspended For hitting daily entry limit

[Abhimanyu223]

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The site above has been Suspended for hitting the daily entry limit and I need to access the file manager urgently because I had some data saved in my file manager which i need to access urgently please to do it if possible even if it is for 30 Minutes

[ChrisPAR]

Unfortunately, regaining access to your account before the 24 hour time period passes is not possible:

What is an Entry Process and what does the limit mean

One of the limits InfinityFree enforces is the Entry Process Failures limit, also abbreviated to Entry Process limit or EP limit. This article explains what an entry process is, what the limit means and how you can control it. What is an entry process? Every time a request to a URL on your website is made, a new program is started to retrieve the content of that URL. This process then executes your code, sends the response to the visitor, and finally quits. Note that one entry process is creat…

@Admin

Suspended for hitting daily limits

To prevent specific accounts from using excessive amounts of server power and slowing down (or even bringing down) other websites, InfinityFree has limits on how much processing power, memory, hits and so on an account can use in a day. If you hit one of those limits, your account will be automatically suspended for 24 hours.

To learn which specific limit you triggered, what that limit means and what you can do to reduce your usage, please check the account in the client area .

After the 24 hours, your account will be automatically reactivated. Please do not ask for your account to be reactivated earlier, because nobody can do that.

Note that after 24 hours, it can take up to half an hour for the reactivation to be completed. Please do not submit support requests if your website is not back online after exactly 24:00:00.

[Abhimanyu223]

But I just want to access my file manager urgently that’s it and in my website only 100 Page views are there how did it got suspended for hitting daily limit

[Admin]

@Abhimanyu223

my website only 100 Page views are there how did it got suspended for hitting daily limit

@Abhimanyu223

The site above has been Suspended for hitting the daily entry limit

Are you referring to the Entry Process limit? If so, please understand what entry processes actually are, and what could trigger hitting this limit. Please check the article that @ChrisPAR linked to and you can also see in the client area.

If you read and understood it, you would know that it’s pretty much unrelated to a business level metric like “page views”.

[Abhimanyu223]

If I upgrade it to premium hosting then will i able to access the site immediately or still I will have to wait for 24hrs

[anon54841129]

Yes, you can have iFastNet migrate your free hosting account to premium hosting even while it’s still suspended from hitting a limit. Just submit a ticket after signing up for premium hosting.

Getting started with your premium hosting account

Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know. You are now a customer of iFastNet InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet. So if you have any questions about the premium hosting, the status of yo…