MX records are set, but still not receiving mails

Hosting Support
1

Hi,
I have set the MX records for my domain using MX Entry option in cPanel, but still not able to receive or send emails.
Kindly help

2

Two things:

  • Sending email has absolutely nothing to do with MX records.
  • I can’t check anything if you don’t include any details as to which hosting account you’re referring to and what should be able to receive email.
3

Hosting Account : epiz_20414979
I have set the MX record for my domain anshul.online to mx.epizy.com, still not able to recieve mails.
Also i understand that “Sending email has absolutely nothing to do with MX records.” but still not able to send mails either.

4

You’re using our Cloudflare integration, and it’s a known issue that using Cloudflare blocks incoming email: https://infinityfree.net/support/cloudflare-caveats

As for sending the email, are you trying to send it from your website or from an email account?

5

I’m trying to send it from Webmail provided in the cPanel

6

@k3rn3l said:
I’m trying to send it from Webmail provided in the cPanel

I just tried to send a test message and it looks like the message is sent but the spam score is quite high. Disabling Cloudflare could help with that as well, but this is something we’re going to work on.

7