More than15 hours, It still says "The web address you requested was restricted or does not exist"

Hosting Support
1

Username (e.g. epiz_XXX) or Website URL

(More than15 hours, It still says “The web address you requested was restricted or does not exist”)

The web address you requested was restricted or does not exist

(please share the FULL error message you see)

Other Information

(other information and details relevant to your question)

2

Try clearing your cache. Can you share the domain?

2 Likes
3

http://live-demo.42web.io/

Now My domain is suspended. I have a lot of important documents here. How I can get back it?

4

I do not think it is suspended. I get a contact me page.
You should keep a periodic backup of your site, because automatic backups are not provided on free hosting. To do that just download all of the files from FTP to your computer.

1 Like
5

Your website was not suspended. You can see your account status in the client area. If it says your account is active, it’s not suspended.

This issue was caused by a system outage. The details are in this topic:

1 Like
6

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.