# Mismatch configurations

**URL:** <https://forum.infinityfree.com/t/mismatch-configurations/116504>\
**Category:** Hosting Support\
**Created:** [November 12, 2025, 8:49am UTC](https://forum.infinityfree.com/t/mismatch-configurations/116504 "2025-11-12T08:49:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sureshs2024](https://forum.infinityfree.com/letter_avatar/sureshs2024/32/5_5575768a8748004e209b776fc1b2916d.png) [@sureshs2024](https://forum.infinityfree.com/u/sureshs2024)\
**Post date:** [November 12, 2025, 8:49am UTC](https://forum.infinityfree.com/t/mismatch-configurations/116504/1 "2025-11-12T08:49:13Z")

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### Website URL

(please specify the URL of the site on which you are experiencing the problem)

[https://boss2boss.42web.io](https://boss2boss.42web.io)

### Error Message

(please share the FULL error message you see, if applicable)

Forbidden error on live webpage, but on preview in file manager it runs almost successfully except for 1 or 2 images to display and audio doesn’t play at all with autoplay. Shows server or website error. In preview, it seems ok.. Can’t figure out what is the actual problem. Also looks like SSL certificate is about to expire, ?? This. Website is for 2 friends of mine who need to be shown before payment is made for their plans. Can I be helped?

Thanks

### Other Information

(other information and details relevant to your question)

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**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [November 12, 2025, 8:56am UTC](https://forum.infinityfree.com/t/mismatch-configurations/116504/2 "2025-11-12T08:56:37Z")

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I suspect that you don’t have an index page.

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

> [@sureshs2024](#):
>
> audio doesn’t play at all with autoplay

This is not a problem but an expected behaviour in most modern browsers. Browsers don’t usually accept autoplays unless explicitly allowed by the user.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [November 19, 2025, 8:57am UTC](https://forum.infinityfree.com/t/mismatch-configurations/116504/3 "2025-11-19T08:57:11Z")

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