Media file not uploading

Whenever I try to upload any type of media file or document on my website, it does not load and takes hours to load the file. I have been facing this issue for years. I can only type text on my website and used the old media that was already uploaded years back when there was no such issue. Despite of the size whether it is above 10 MB or below 10 MB it won’t upload. Can anyone please fix this issue for me? :frowning: :cry:

I’m experiencing an issue uploading a ZIP file. The upload consistently stops midway through, even after multiple attempts.

I’m sorry, but I need more information to be able to help you. It’s clear that there is something related to uploading or updating files, but that’s about all that is clear.

Can you please clarify:

  • How are you uploading the files? FTP client, file manager, or something built inside your website?
  • Are you able to upload the files successfully or not? Do you see any errors while uploading?
  • What do you mean by the file “does not load”? How are you trying to load it? And what do you changes after those “hours [it takes] to load the file”?

If there is anything else that you can think of that would be useful to know, please add it too.

And remember, the more detailed the question, the more effective help we can give you.

I’m not going to respond to your issue here. I’m not sure if it’s the same issue, and I don’t want to make a confusing mess here by interweaving two different questions from different people in the same topic. If you are sure the issue is the same, please wait until we have more information to troubleshoot this. Or if you are not sure, please open a new topic.

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