Locked out of MonstaFTP

Username (e.g. epiz_XXX) or Website URL

epiz_32845902
SpruceGroveAroundTheTown

I discovered that my index page looked weird so I attempted to log on to the tools. I was required to sign in to Monster FTP but when I attempt to sign in, I get
FTP authentication failed too many attempts.
Then I am asked to wait five minutes and try again. I don’t recall having a separate password for Monster FTP and am using my infinity password.

Error Message

You do, its found under the “FTP” section in the client area.

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*Monsta FTP

That’s the rate limiting from MonstaFTP kicking in, a security system designed to prevent people from being able to attack your account credentials through our file manager.

If you see this message, simply don’t touch MonstaFTP for at least 10 minutes and then try again.

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