# Let's Encrypt SSL installed but Live Status is blank — NET::ERR\_CERT\_AUTHORITY\_INVALID (shoplinkng.c

**URL:** <https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-live-status-is-blank-net-err-cert-authority-invalid-shoplinkng-c/120708>\
**Category:** Hosting Support\
**Created:** [September 16, 2026, 9:48pm UTC](https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-live-status-is-blank-net-err-cert-authority-invalid-shoplinkng-c/120708 "2026-09-16T21:48:11Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![adeafeez](https://forum.infinityfree.com/letter_avatar/adeafeez/32/5_5575768a8748004e209b776fc1b2916d.png) [@adeafeez](https://forum.infinityfree.com/u/adeafeez)\
**Post date:** [September 16, 2026, 9:48pm UTC](https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-live-status-is-blank-net-err-cert-authority-invalid-shoplinkng-c/120708/1 "2026-09-16T21:48:11Z")

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### Website URL

> **[Marketplace - ShopLink NG](https://shoplinkng.com/marketplace.php)**

### Error Message

net::ERR\_CERT\_AUTHORITY\_INVALID

Your connection is not private  
Attackers might be trying to steal your information from [shoplinkng.com](http://shoplinkng.com) (for example, passwords, messages, or credit cards).  
NET::ERR\_CERT\_AUTHORITY\_INVALID

### Other Information

Hello,

I’m having an SSL issue on my domain [shoplinkng.com](http://shoplinkng.com) (account if0\_42183298).

In my client area:

- Installed SSL Status shows: Let’s Encrypt, expires 2026-12-07 ✅
- Live SSL Status shows: blank (dashes for Status, Issuer, Expires) ❌

When I visit my site over HTTPS, Chrome shows:  
“NET::ERR\_CERT\_AUTHORITY\_INVALID”

Also noticed other users reporting similar issues:

- “Let’s Encrypt SSL installed but HTTPS shows NET::ERR\_CERT\_AUTHORITY\_INVALID”
- “Your connection is not private”
- “My infy url has ssl problems”

I’ve already:

- Waited over 24 hours
- Cleared browser cache
- Tested on multiple devices (phone, laptop)
- Tested from different networks (WiFi, mobile data)
- Verified DNS resolves to 185.27.134.129

The certificate seems installed but not deployed to the edge servers. Could you please re-deploy the SSL certificate for [shoplinkng.com](http://shoplinkng.com)?

Account: if0\_42183298  
Domain: [shoplinkng.com](http://shoplinkng.com)  
IP: 185.27.134.129

Thank you.

---

<div class="post-metadata">

**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [September 17, 2026, 9:42am UTC](https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-live-status-is-blank-net-err-cert-authority-invalid-shoplinkng-c/120708/2 "2026-09-17T09:42:15Z")

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Your domain name is currently pointing to Cloudflare’s nameservers and is using Cloudflare’s proxy. That means the SSL certificate your browser sees (and our Live SSL Status does too) is the certificate returned by Cloudflare.

If that’s not working, then that’s something you need to work out with Cloudflare, as we have no control over it. But it seems to be working from here now.

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<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 24, 2026, 9:42am UTC](https://forum.infinityfree.com/t/lets-encrypt-ssl-installed-but-live-status-is-blank-net-err-cert-authority-invalid-shoplinkng-c/120708/3 "2026-09-24T09:42:56Z")

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