Just jumped on the free account

First attempt to install via softaculous. Never had a softaculous error like this at any other host I’ve been with - free or not. What’s the deal?

The following errors were found :

Could not make the query numbered : 11
MySQL Error No : 1071
MySQL Error : Specified key was too long; max key length is 1000 bytes

Thats because the software your trying to install isn’t supported by InfinityFree, there are a lot of topics about it: Search results for '1071' - InfinityFree Forum

InnoDB is not supported on free hosting.

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Nevermind I already cancelled. With “Free” always comes trouble.

Could you please share what exactly you tried to install through Softaculous? Softaculous has hundreds of different scripts, and it’s known that some scripts may get this error and others don’t.

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