# Issue

**URL:** <https://forum.infinityfree.com/t/issue/110996>\
**Category:** Hosting Support\
**Created:** [May 28, 2025, 5:16am UTC](https://forum.infinityfree.com/t/issue/110996 "2025-05-28T05:16:50Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Resolve](https://forum.infinityfree.com/letter_avatar/resolve/32/6_22734026db12803ebb3e059622ac3534.png) [@Resolve](https://forum.infinityfree.com/u/Resolve)\
**Post date:** [May 28, 2025, 5:16am UTC](https://forum.infinityfree.com/t/issue/110996/1 "2025-05-28T05:16:50Z")

</div>

### Website URL

[https://tensionrelease.rf.gd](https://tensionrelease.rf.gd)

### Error Message

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, BuddyPress.

First, visit your website and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

[https://tensionrelease.rf.gd/wp-login.php?action=enter\_recovery\_mode&rm\_token=ZuaOmuOSELG0ifXGnxovgk&rm\_key=4CZhf1Hxmh1ITw6RBge5uP](https://tensionrelease.rf.gd/wp-login.php?action=enter_recovery_mode&rm_token=ZuaOmuOSELG0ifXGnxovgk&rm_key=4CZhf1Hxmh1ITw6RBge5uP)

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:  
WordPress version 6.8.1  
Active theme: BuddyX (version 4.8.3)  
Current plugin: BuddyPress (version 14.3.4)  
PHP version 8.3.19

### Other Information

(other information and details relevant to your question)

---

<div class="post-metadata">

**Author:** ![Resolve](https://forum.infinityfree.com/letter_avatar/resolve/32/6_22734026db12803ebb3e059622ac3534.png) [@Resolve](https://forum.infinityfree.com/u/Resolve)\
**Post date:** [May 28, 2025, 5:17am UTC](https://forum.infinityfree.com/t/issue/110996/2 "2025-05-28T05:17:26Z")

</div>

Please help me

---

<div class="post-metadata">

**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [May 28, 2025, 5:32am UTC](https://forum.infinityfree.com/t/issue/110996/3 "2025-05-28T05:32:56Z")

</div>

This may be more applicable to you

> [@Installation failed: There has been a critical error on your website](https://forum.infinityfree.com/t/installation-failed-there-has-been-a-critical-error-on-your-website/49361/):
>
> WordPress supports installing and updating plugins and themes from the official store right through the WordPress admin interface. However, after trying to install or update a large plugin (like WooCommerce) or theme, you may encounter an error like this: Installation failed: There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress. This error means that the installation process crashed, and may have l…

I do not see any issue

 ![image](https://forum-cdn.infinityfree.net/original/3X/9/5/95820e81877cfca287ebb8393fed838f71ecf040.png)

---

<div class="post-metadata">

**Author:** ![Resolve](https://forum.infinityfree.com/letter_avatar/resolve/32/6_22734026db12803ebb3e059622ac3534.png) [@Resolve](https://forum.infinityfree.com/u/Resolve)\
**Post date:** [May 28, 2025, 6:34am UTC](https://forum.infinityfree.com/t/issue/110996/4 "2025-05-28T06:34:21Z")

</div>

> [@KangJL](#):
>
> I do not see any issue

What should I do now? How can I solve this? Please give me a solution.

---

<div class="post-metadata">

**Author:** ![Resolve](https://forum.infinityfree.com/letter_avatar/resolve/32/6_22734026db12803ebb3e059622ac3534.png) [@Resolve](https://forum.infinityfree.com/u/Resolve)\
**Post date:** [May 28, 2025, 8:24am UTC](https://forum.infinityfree.com/t/issue/110996/5 "2025-05-28T08:24:53Z")

</div>

You are accessing this website using HTTPS, but your WordPress Address and Site Address are not set up to use HTTPS by default.

Talk to your web host about supporting HTTPS for your website.

Learn more about why you should use HTTPS(opens in a new tab)

---

<div class="post-metadata">

**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [May 28, 2025, 3:11pm UTC](https://forum.infinityfree.com/t/issue/110996/6 "2025-05-28T15:11:19Z")

</div>

Change your site URL in Wordpress settings to be https instead of http. Not sure why all these messages say contact your host, there are not things we can fix.

---

<div class="post-metadata">

**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/68577_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\
**Post date:** [May 28, 2025, 4:46pm UTC](https://forum.infinityfree.com/t/issue/110996/7 "2025-05-28T16:46:50Z")

</div>

> [@Greenreader9](#):
>
> Not sure why all these messages say contact your host, there are not things we can fix.

I think the error messages are aimed at services where wordpress comes preinstalled, and you don’t have the same level of access to the admin side… but thats just a guess

---

<div class="post-metadata">

**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [May 29, 2025, 9:26am UTC](https://forum.infinityfree.com/t/issue/110996/8 "2025-05-29T09:26:59Z")

</div>

> [@Greenreader9](#):
>
> Not sure why all these messages say contact your host, there are not things we can fix.

We could fix them, but it just takes a lot of effort.

That’s also why these plugins have these messages. They are basically saying: “We detected an issue with your website, but working with you to fix this website takes a lot of manual work that we don’t feel like doing. But you must have a hosting provider right, so just bother them instead of us, OK?”

They probably already built a free plugin or theme, and are not getting anything in return, so they don’t want to spend their time helping you build your website.

But we’re providing free hosting, you’re not paying us either, so there is just as little incentive for us to help you with this either.

We’re happy to point you in the right direction, but we’re not going to fix your website configuration just because a plugin you installed says that we should do that for you.

---

<div class="post-metadata">

**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\
**Post date:** [May 29, 2025, 12:39pm UTC](https://forum.infinityfree.com/t/issue/110996/9 "2025-05-29T12:39:22Z")

</div>

Except that all these messages are generated by WordPress core. A plugin might have an error, but eventually it’s WordPress itself sending out the email. (And it’s generic.)

---

<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [June 5, 2025, 12:39pm UTC](https://forum.infinityfree.com/t/issue/110996/10 "2025-06-05T12:39:27Z")

</div>

Closed on June 5, 2025, 12:39pm UTC

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
