iFastNet’s support is not fully available 24/7. During night time in Europe, support typically takes longer to reply.
Just because our people need to sleep doesn’t mean we’re out to trick and rob you.
Your account was suspended because of an automated decision, which may not have been entirely justified.
But just because we use automated decision making, and those results are sometimes interpreted incorrectly, does not mean we’re out to trick and rob you.
It’s easy to throw the word “scam” around whenever a company does something you don’t like. But ask yourself: are you more likely or less likely to purchase something after this experience? And so would it be in our interest to do this to you on purpose or not?