IP Blocking Issue

Hosting Support
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"Hi, I also noticed that my account has ‘all’ listed twice in the Blocked IPs section under my site. I did not add these entries manually. Could this be related to the current outage, and can your team remove them? The Delete button is not working for me due to the ongoing issue."

Same here, getting redirected to sv101.ifastnet.com/cookies.html on all my sites. Cookies are enabled in my browser.

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So how can I remove the ‘all’ entries from Blocked IPs? The Delete button is not working. Can your team remove them for me?"

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As In your attached Screenshot earlier. You Can Click Delete In Blocked IPs Tab Under Actions To Remove by Yourself.Until and unless you want to Block All Users From Visiting Your Website

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“I tried clicking Delete but the button is not responding at all. I have tried on multiple browsers (Chrome, Firefox) and the button does nothing when clicked. Is there another way to remove them?”

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If infinityfree Dashboard Is Not Working, You can Try Deleting Through Your Cpanel At : https://cpanel.infinityfree.com/panel/indexpl.php?option=deny_ip_configure

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“I tried the cPanel link you provided but getting this error: ‘93472373484500568938 please contact support’. The IP Deny page is not loading correctly.”

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“The cPanel IP Deny page now shows ‘no IP blocks in place’ — so the blocks have been removed. Thank you! Now just waiting for the main outage to be resolved.”

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We Are Glad Your Issue is Resolved, From Next Time Only Post If Your Issue Is Related To Current Ongoing Topic.

So If Any Issue Arises Please Use Topic IP-Blocking.

Please Follow Guidelines.

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"The Delete buttons are not responding at all - no click action. Is this related to the ongoing outage?"

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Can people still access your site? The dashboard did that sometimes when it doesn’t recognise a .htaccess rule. But if your site is still agreeable don’t worry about it

The blocking there will return a 403 (I think) not the cookie page

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The IP Blocking tool gets its data from parsing your .htaccess file. But sometimes, there are rules that confuse it. These multiple “all” entries are usually caused by .htaccess rules blocking access to specific location of your site.

This is a bug in the IP blocking tool, but to state very clearly: this issue does not mean that all IP addresses are blocked on your website and does not impact your website functionality at all.

If you noticed this issue while troubleshooting another issue, then you’re probably looking in the wrong place.

If that is the case, can you please tell us more about the actual issue you were having?