Invalid TLD error on adding CNAME in cpanel

Username (e.g. epiz_XXX) or Website URL

epiz_32502722

Error Message

I am getting the ‘Invalid TLD’ when I try to add the CNAME record for Let’s Encrypt certificate verification.

Setup CNAME Automatically button on the SSL certificate does not work either. There I get the ‘An unknown error occurred while trying to install your certificate. Please install the certificate manually.’ error message.

Can you share the URL?

Thanks

3 Likes

Hmm, this seems like a bug in the control panel. You’re using a fairly new gTLD, but if you can add it to your account, you should also be able to use all account features with it.

I’ve reported the issue to iFastNet so they can fix it.

3 Likes

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