Infinityfree doesn't recognize nameserver

epiz_26833065

Error Message

Error Adding Domain…

This could be due to already adding the domain to this or another account or, you have not changed the nameservers as required or not enough time has passed since changing the nameservers…

Remember, you need to change the nameservers on a domain via registrar control panel BEFORE adding it to your account, it may take 24~72 hours to completely update the nameservers.:

Please verify your nameservers and/or change them to:

(The nameservers are changed via your domain registrar control panel, NOT your hosting control panel.)

ns1.epizy.com
ns2.epizy.com

After changing the nameservers you may have to wait 24~72 hours prior to being able to add the domain to your account…
Once the name servers are set it may take upto 76 hours before the domain can be added here.

Name servers MUST be set before adding the domain here, if your registrar REQUIRES that you add a domain before setting the name servers then you will need to use a different domain name / registrar (or contact there support requesting they manually set the name servers). We are NOT able to add domains to the vPanel without the name servers being set firstly. If this is a requirement, please [UPGRADE], on our premium hosting we do allow domain names to be added without the name servers being set. Please do NOT create a support ticket unless you have waited at least 48 hours after succesfully changing name servers / adding domain.
(please share the FULL error message you see)

Other Information

I added all nameservers to cloudflare (ns1-5.blyet(dot)com & ns1-2.epizy(dot)com) and was trying to add my website to infinityfree but it gives me the previous error. Is there anything I can do to fix that?

Hello there,

Firstly is is ns1-ns5 .byet.org and not .com.

By adding just ns1.epizy.com and ns2.epizy.com to your domain’s DNS should work just fine.

Let me now if that helped.

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Can you please share your domain name so we can check if the nameserver settings are OK?

Like the message says, make sure to add the domain to your DOMAIN REGISTRAR, not your current nameservers. For most domains, that means you need to (temporarily) REPLACE the Cloudflare nameservers with the InfinityFree ones.

And if you registered the domain name with Cloudflare, please note that Cloudflare does not support setting custom nameservers, which means you must move the domain to a different domain registrar to host it here.

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