# Infinity free wordpress websites are not working database is down

**URL:** <https://forum.infinityfree.com/t/infinity-free-wordpress-websites-are-not-working-database-is-down/97281>\
**Category:** Hosting Support\
**Created:** [August 11, 2024, 4:59pm UTC](https://forum.infinityfree.com/t/infinity-free-wordpress-websites-are-not-working-database-is-down/97281 "2024-08-11T16:59:23Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_449c533f586939b6e5f246632a46421f.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 11, 2024, 5:35pm UTC](https://forum.infinityfree.com/t/infinity-free-wordpress-websites-are-not-working-database-is-down/97281/4 "2024-08-11T17:35:49Z")

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I was also having the same issue with my blog (which I remind you I don’t touch that much), which I didn’t resolve by changing username and password on my configuration file, but I got it working by changing my hosting account password as well to try and force the system to fix the permissions! If it doesn’t work on your end try it as well:

> [@Unable to access phpMyAdmin](https://forum.infinityfree.com/t/unable-to-access-phpmyadmin/49344/1):
>
> ## Change the account password
> 
> Sometimes, if you change your password, the password isn’t processed correctly in the database server. You can force the password to be reset again by changing your hosting account password through the client area. Please make sure to use a different password initially, although you can change the password back to the original password you were using afterwards.
> 
> After changing the hosting account password, please wait for at least 15 minutes for the changes to go through the system. During this time, you may also want to clear cache and cookies to help make sure you will actually use the new password for phpMyAdmin.

Though the wait isn’t necessary, it’s still good measure to make sure your WordPress websites will work again. Also, make sure to update all your `wp-config.php` files to use the hosting account username and the newly-generated passwords instead of the ones Softaculous generated before everything will work on your end.

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