Incorrect DNS

Username (e.g. epiz_XXX) or Website URL

nikku.com

Error Message

Unable to load website

Other Information

I’ve setup the DNS name servers correctly and noticed that the DNS info returned does not match the IP address listed in my account and therefore, the website does not load.

Label
nikku.com

Website IP
185.27.134.55

instead I see


nslookup nikku.com 

Non-authoritative answer:
nikku.com	canonical name = 11776.BODIS.com.
Name:	11776.BODIS.com
Address: 199.59.243.222

Please remove domain from hosting account then add it in again

3 Likes

Welcome!

It looks like the system did not add your domain to your account correctly. Follow the instructions from @KangJL to fix this.

Note that when you add the domain back to your account, the folder from your files will change from /htdocs to /nikku.com/htdocs

5 Likes

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