I want to delete my account

epiz_32489313
creativewizkraft.com

Temporarily suspended

account exceeded the daily limits of your service. InfinityFree monitors the CPU, memory and hits usage (among others) of your account and temporarily deactivates your website if the limit is hit.

I tried all means to reduce IO limit by deleting the plugins but to no avail.

I also deleted my WordPress installation but still the iO limit shows 98% usage.

I finally decided to delete my account, from cpanel, but still the account is showing and again my website is temporarily suspended for the fourth time. Please help somebody.

Hello.

You will be able to delete your account when the suspension ends from the client area.

Do note that you should remove the domain first (You have to wait for the account to unsiseldned before you can do this as well) so you can use it again on a new account.

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Hello! Thank you for your response🙏 how do I remove the domain correctly?

Follow steps 1 to 3 below:

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Hello! my account is now unsuspended, I have also removed the domain but my account is still showing under accounts tab, How do i remove my account?

Ignore it

Looks good

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Does it mean that i can now use my domain elsewhere?
what about the DNS [quote=“KangJL, post:6, topic:66707, full:true”]

Ignore it

Looks good
[/quote]

Does it mean that now I can use my domain name elsewhere?

What about the server records? how do I change them.?

Yes

What do you mean?

3 Likes

I’m sorry if I have not been able to express myself.

I meant how can I change the following?
ns1.epizy.com
ns2.epizy.com

From your domain registrar.

image

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Okay I get it, thanks for your time and support!

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